Swissôtel Resort Kolasin

The location of the hotel is perfect for ski lovers, especially when you have kids. It is easy to get to the slopes at your individual convenience and get back to your family, which is comfortably staying at the hotel. Ski room and equipment at the hotel were excellent, as well as the staff providing them, avoiding the crowds at the ski center. We loved the Signature Suite, it was spacious and very comfortable, totally worth it. The whole experience at this hotel was excellent and we will be back for sure.

Clean. Staff was kind

This hotel had some very positive aspects, but also some drawbacks. The rooms were very nice, clean, and comfortable, offering a pleasant and relaxing atmosphere for a vacation. Another advantage was its proximity to the ski slopes, making it very easy and quick to access skiing activities. The breakfast was also good, with a variety of options and quality food to start the day. However, one weak point was the food service. One of the dinners we had was a complete failure, as the taste and quality of the food did not meet the expectations for a hotel of this level. Furthermore, they brought my child a hamburger that was completely undercooked, with raw meat, which was a big concern. Additionally, the prices of the food in the restaurant were very high, almost comparable to a very fine restaurant in Italy, while the quality of the food did not justify these prices. What was even more disappointing was that no one from the restaurant staff came to apologize after they were fully aware of our concerns. This was a big disappointment and did not align with the standards we expected. Overall, I can say that the experience of the stay was good in terms of accommodation, breakfast, and skiing opportunities, but the food service, prices, and lack of proper customer service clearly needed improvement.

We have enjoyed our stay in Swissotel Kolasin. The front desk staff is very friendly, especially Dragana who was very helpful in resolving an issue we had. The decor and feel of the front desk is very nice. We loved breakfast! The ski room charges you a daily fee per guest however your boots are dry in the morning and your equipment looked after so for us it was worth it. We liked that you can ski from the ski room straight to the lift (not for beginners). We appreciated the coffee pods and Rituals bathroom amenities. We enjoyed our stay and will come back.

Standard room was specious, clean, and comfortable. New hotel. Gym was well equipped and well kept. Pool area is nice but might be too small for when the hotel is full in winter. Breakfast was great! All in all great experience.