Swissôtel Resort Kolasin

We loved everything about the hotel , the location , the facilities and of course the crew service especially Marryel if i pronounce her name correctly 🙂which was above our expectations 😀 they did everything they could to let us feel the best👌 we definitely recommend to stay there . We came for one night and continued for a second night . Thank you 🙏

This hotel had some very positive aspects, but also some drawbacks. The rooms were very nice, clean, and comfortable, offering a pleasant and relaxing atmosphere for a vacation. Another advantage was its proximity to the ski slopes, making it very easy and quick to access skiing activities. The breakfast was also good, with a variety of options and quality food to start the day. However, one weak point was the food service. One of the dinners we had was a complete failure, as the taste and quality of the food did not meet the expectations for a hotel of this level. Furthermore, they brought my child a hamburger that was completely undercooked, with raw meat, which was a big concern. Additionally, the prices of the food in the restaurant were very high, almost comparable to a very fine restaurant in Italy, while the quality of the food did not justify these prices. What was even more disappointing was that no one from the restaurant staff came to apologize after they were fully aware of our concerns. This was a big disappointment and did not align with the standards we expected. Overall, I can say that the experience of the stay was good in terms of accommodation, breakfast, and skiing opportunities, but the food service, prices, and lack of proper customer service clearly needed improvement.

A very high-level hotel, stunningly beautiful and impressive with a unique, luxurious design and a warm atmosphere, located near a ski resort. We received a large, spacious unit- pampering and tastefully furnished. A beautiful small kitchen and a huge, well-equipped shower. Everything was brand new and spotlessly clean. On the table in the room, a box of indulgent chocolates an two bottles of water were waiting for us. The breakfast was rich, delicious, and varied, with a personal choice of a main dish. Special mention goes to the staff, who were very courteous, and the service was excellent.

My recent experience at Swissotel Resort Kolašin was exceptionally positive. Although there is ongoing construction around the hotel, it did not diminish the quality of my stay. We informed the hotel about our estimated time of arrival, and when we arrived, the bellboy was waiting for us in front of the hotel. He took care of our car and luggage, which made the check-in process smooth and convenient. The receptionist was also polite and quickly explained everything we needed to know about the hotel and its services. The Signature Apartment I booked was impeccably clean and perfectly appointed. Each room had its own bathroom, which added to the comfort and privacy. The quality of the furnishings and the apartment's amenities are top-notch, providing a sense of luxury and comfort. We arrived late, and they had left complimentary snacks and water in our room. It wasn't much, but it was a nice touch that made us feel welcomed. Due to the construction work and the fact that the spa is not yet operational, the hotel has adjusted its pricing accordingly, making it a great value for the experience offered. I found the rates to be quite reasonable, and it was worth every penny.

I was really surprised. Won't lie , I was curious to check out the ski center, and the best time is summer when there are no crowds and the day is longer. The hotel is built in a "lodge" style and it is cozy. I liked every detail. Rooms are big enough with everything you might need, including a kitchen sink, oven, and fridge. The Internet works great and there is a balcony you can certainly use. The staff is great. Extremely polite and really glad to see you there. They are genuinely worried about your "hotel experience". I really appreciate that.